Client Service Charter


















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01442 265 394

Medivet Risedale

Risedale may be a small team, but we are a great one!

Medivet Risedale is situated in a leafy residential corner of Hemel Hempstead with the landmark of the famous Snow Centre just up the road.

We were formerly a bakery, then a hairdressers before becoming a veterinary surgery in the 1980s. This building is a fundamental part of Risedale Road and has character as well as history.


Contact Medivet Risedale

Tel: 01442 265 394
Fax: 01442 270 309

4 Risedale Road
Hemel Hempstead


Opening Hours

Mon - Fri:  8.30am - 7.00pm
Sat:           5.00pm - 7.00pm

Consulting Times

Mon - Fri: 9.00am - 11.00am
                 4.30pm - 6.30pm
Sat:          5.00pm - 7.00pm

Our out of hours service is located in Watford. Please call us as normal to be redirected to the out of hours emergency line.


Kyumi McDonaldKyumi McDonald - Branch Partner and Veterinary Surgeon

I graduated in South Korea in 2005 and achieved my MSc in Infectious Diseases in Animals at the RVC in 2006. I joined Medivet in 2007, where I gained valuable experience and made special friendships. Kyumi lives in North London with her husband Martin and her rescue cat Zizou.

female silhouette Nicola Sookheea - Branch Partner & Veterinary Surgeon

I qualified from the Royal Veterinary College in July 2013 having previously graduated from there with a BSc in Veterinary Science. I then joined Medivet in September 2013 and became a permanent member of staff at Risedale in the following March. I love all aspects of veterinary medicine but have a particular fondness for small furries especially my little bunny Chester!


We are a small team of two veterinary surgeons and three nurses. We pride ourselves on providing the best care we can give and treat your pets as if they were our own. You can be rest assured your pet will receive the best care possible during their stay with us.

Please feel free to pop in to say hello with your pet, call us or even e-mail us. We will be more than happy to answer any queries you may have. We look forward to seeing you at Medivet Risedale.