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Our Mission

We began in 1987 with one man’s dream to offer the highest standard of veterinary care – 24 hours a day, 365 days a year. By caring for you and your pets like family, we aim to deliver the highest standard of care to become the nation's favourite vet.

The Medivet Mission

We know your pet is a beloved member of your family. Like you, we want nothing more than for them to live long, happy and healthy lives. That’s why our mission is a very simple one: to treat you and your pets like members of our family. We aim to deliver amazing client and patient care in order to become the nation’s favourite vet.

So, why should you choose Medivet over any other small animal practice? And how do we deliver amazing care to you and your pet?

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We’re accessible

Whether your pet needs us in the early hours of the morning or late at night, we aim to be there for you 24 hours a day, 365 days a year. In much of our group, we use a hub and spoke model. We’ve got nine 24-hour centres and over 200 satellite practices. Wherever we have our hub and spoke model, this allows us to deliver continuous care to you and your pet all day, every day, no matter what your location or situation is.

We’re comprehensive

By offering a broad range of services – including both routine and advanced surgery and a range of simple and complex technologies – we’re a one-stop-shop for all your pet’s healthcare needs.

We always strive to deliver high quality care

Our Patient and Client Charters speak volumes about our commitment to delivering amazing care. Where possible and appropriate, we’ll care for your pet round-the-clock with our dedicated day and night teams of vets and nurses, with back-up teams on standby.

We also aspire at all times to our core values:

  • Progressive
  • Caring
  • Trustworthy
  • Exceptional

Who are we for?

We’re there for everyone, but especially pet owners who are as passionate about their pets as we are! These are the people who love their pets, see them as integral members of their family, and want to do the best they can for their health.

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