Client Care Assistant - Full Time

Clerkenwell, Central London


Job Description:

We are seeking a Client Care Assistant to join in our busy main centre in Clerkenwell, Central London.

This is an exciting new opportunity to join us, as we grow and develop the clinic into a 24-hour centre and flagship hospital. 

This role will be supporting a team of Veterinary Surgeons, Nurses and Patient Care Assistants, assisting with reception tasks and welcoming all clients and patients into the practice. 

It would be suited to a proactive, team player with previous receptionist experience within a veterinary sector. 

About the practice;

Medivet Clerkenwell is a lovely, bright and modern clinic, it's based in a fantastic area of the capital with plenty of shops, cafes and pubs in the local area - it also situated near to Barbican and Farringdon Underground stations.

This position will best suit a proactive enthusiastic individual with a passion for customer service and of course, a love for animals and their welfare!

The successful candidate will have exceptional communication skills, able to multitask, remain calm under pressure and prioritise a busy workload whilst maintaining a friendly and welcoming disposition. 

Key Responsibilities;

  • Welcoming all clients and patients into the practice
  • Dealing with a busy switchboard and arranging call backs
  • Scheduling appointments and entering lab results into the clients files
  • Taking payments
  • Ensure the consult rooms are fully stocked
  • Administration duties and cleaning of the reception area

Apply now!

Hours are 8am-4pm or 12pm-8pm shifts with 1:4 weekends with time off in lieu. 

Medivet is growing rapidly and it is an exciting time to join us - we encourage growth and development within your role and are truly committed to help our Medivet family members achieve their goals.


Key Points

Staff purchase scheme

Hill's staff pet feeding scheme

Employee of the month awards

Autoentrolment Pension

Cycle-to-work scheme

Exclusive retail, days out and holiday discounts

Discounts to a range of external CPD providers

4 weeks’ annual leave plus Bank Holidays (FTE)

Ongoing support and development training

Click here for more information or to apply now!