Client Care Assistant - Watford - Full Time

Watford, Hertfordshire


Job Description:

We are seeking a warm and welcoming Client Care Assistant to join us in our established 24-hour hospital in Watford.

This role will be supporting a team of Veterinary Surgeons, Nurses and Patient Care Assistants, assisting with reception tasks and welcoming all clients and patients into the practice.

The successful candidate will have previous receptionist or in customer facing experience, as well as a love for animals, although no prior animal care experience is required.

This position will best suit a proactive enthusiastic individual with a passion for customer service and exceptional communication skills. You will be able to multitask, remain calm under pressure and prioritise your work load whilst maintaining a friendly and welcoming disposition.

Key Responsibilities;

  • Welcoming all clients and patients into the practice
  • Dealing with a busy switchboard and arranging call backs
  • Scheduling appointments and entering lab results into the clients files
  • Taking payments
  • Ensure the consult rooms are fully stocked
  • Administration duties and cleaning of the reception area

This role is offering a salary of £18,180 - £22,220 per annum, depending on experience. Hours: 40 hrs per week with 1 in 4 weekends with TOIL.


Key Points

4 weeks’ annual leave plus Bank Holidays (FTE)

Ongoing support and development training

Exclusive retail, days out and holiday discounts

Cycle-to-work scheme

Auto-enrolment Pension

Employee of the month awards

Staff purchase scheme

Hill's staff pet feeding scheme

Employee Assistance Programme (EAP) to support your health and wellbeing.

Click here for more information or to apply now!