Head Client Care Assistant - Enfield - Full Time

Enfield, London

Job Description:

We are seeking a Head Client Care Assistant to join our 24-hour centre in Enfield.

This is an exciting opportunity leading our front of house team, ensuring the smooth running of a busy reception area.

This role requires a proactive and enthusiastic individual with previous management experience, a passion for customer service and exceptional communication skills. The successful candidate will be able to multitask, remain calm under pressure, and prioritise a busy work load whilst maintaining a friendly and welcoming disposition.

Medivet Enfield is an established hospital led by Branch Partners Carli and Kelly. Here, you will be working alongside six vets, eight nurses and four receptionists, responsible for providing administrative support and training new staff.

Key Responsibilities;

  • Overseeing and training the team of four CCA's
  • Welcoming and assisting clients into the hospital
  • Dealing with a busy switchboard and arranging call backs
  • Scheduling appointments
  • Updating client files with laboratory data
  • Taking payments
  • Ensuring the consult rooms are fully stocked
  • Ensuring the practice is maintained to a high standard

Apply now!

Medivet is growing rapidly and it is an exciting time to join us - we encourage growth and development within your role and are truly committed to help our Medivet family members achieve their goals.

This role is has a view to start in April, offering a salary of £18,000-£24,000 per annum depending on experience.

Hours are a fair share of early and late shifts, 7.50 – 16.10 and 11.50 – 20.10 with 1:4 weekends with the following Monday and Tuesday off in lieu.

Key Points

4 weeks’ annual leave plus Bank Holidays (FTE)

Exclusive retail, days out and holiday discounts

Cycle-to-work scheme

Auto-enrolment Pension

Employee of the month awards

Hill's staff pet feeding scheme

Staff purchase scheme

Employee Assistance Programme (EAP) to support your health and wellbeing.

Click here for more information or to apply now!