Medivet Bearsted

Listened to the needs of the owner and gave Options on ways to proceed with regard to conservative care plans

Sadly I had to have my beautiful little cat Loulou put to sleep. Mary the receptionist was so caring and supported me in this awful time. She was so supportive and understood how I was feeling and didn’t rush me in me choosing what to do regarding my cats ashes. Thank you for your support.

I have been coming here since it was Margets & Luck, I have always been happy with coming here but since it changed to Medivet it doesn't have the same personal feel, each time I come down I see a different vet. From my experience they are very professional.

We phoned and got an appointment the same day about 1 and a half hours from making the call and being at the vets during the covid-19 pandemic, we had to wait outside while they examined our cat the vet came out and with our cat and medication the vets sent a email with the cost and how to pay. It was so quick and easy during these tough times.

I have used Medivet Bearsted (and previously Margetts & Luck under the old ownership) for all my many cats since 1987. I have always found the service prompt, courteous and kind, especially with me when having to take my beloved companions for that sad but inevitable last appointment.

I own a 10 year old German shepherd recently diagnosed with spondylosis. when we rescued him at aged 1 we had vet check and he was diagnosed with hip dysplasia, which didn’t show any signs until he was 5 I then engaged with Hydrotherapy weekly ,up until recently when he was diagnosed with spondylosis. After attending a pain assessment clinic and on vets advice I stopped the swimming and commenced acupuncture and treadmill, until the covid - 19 situation closed the rehab centre that I was using until the lockdown lifts.Zack has gone three weeks without any treatment and Easter Saturday he struggled terribly with his movement of his back legs, I was really concerned as he deteriorated over a few hours and went off his food, this was another sign that he was in a lot of pain along with being restless, my vets was closed so the voice messaged advised to contact medivet Bearsted. The gentleman Alessandro luculano explained that they could only deal with emergencies but was happy to prescribe me with relevant pain killers. I was able to give him a dose last night. This morning I had a dog that was much more agile and far more relaxed and back to eating his food. It made me feel relieved as last night I thought I was going to have to make that worse call of my life. Further I received a phone call this evening from Aless asking how Zack was. That is first class service, for caring about a dog he never met yet had time to make the call to enquire about zacks health. Albeit Zack is 10 5 years of weekly swimming, now treadmill and acupuncture has really given my dog excellent health and fitness and because of this he was able to bounce back this morning. Wouldn’t hesitate to use the practice again.

Everyone at Medivet are cheat fun and happy to see you. I never feel rushed or talked down to by the Vets, and feel happy to come along to have my 7 month old cockapoo weighed, they always give him a check over to make sure he is fit and well, and ziggy is very happy visiting too👍

All the staff were really helpful and friendly, especially Megan who I spoke to over the phone. They managed to fit me in with my sick cat at short notice and was sympathetic to my concerns.

Really lovely staff the vet was so nice and caring explaining everything and reasuring