Medivet 24 Hour Chorley

Much quicker ordering prescriptions but VERY expensive dread to think how much consultation & treatment will be.

My cat, Patch suddenly stopped eating, this went on for 3 days so I made an appointment at my nearest Vets, he was given a full examination but nothing gave cause for concern so he was given an antibiotic and an anti-inflammatory injection then I was told to bring him back in 4 days time. On the 2nd visit, again no cause for concern so he was given a bottle of antibiotics and a bottle of painkiller then again told to bring him back in 3 days time, after that if he was still not eating they were going to suggest X-Rays however for each of the previous 2 visits I was charged over £100 and getting X-Rays were going to cost an additional £400-£500 which I couldn't afford. I didn't have pet insurance as Patch had been my Mother's cat which I inherited when she passed away plus I was out of work due to ill health. I subsequently decided to get a 2nd opinion and rang a Medivet in Bamber Bridge who fitted him in on the same day, following his 2nd examination i was told Patch had a very large lump in his abdomen which he was 90-95% sure was a tumour on his Kidney. I was then given 2 options, either try anti inflammatory injections every 5 weeks or to make the awful decision to have him put to sleep. I asked his opinion on how long did Patch have left while on the injections and told probably months. I wanted to keep Patch as long as i could so I opted for him to have the injections. A few days later Patch was no better and he became had become very frail, on the Friday night after cuddling him I realised that his time was up and I would have to take him to have him put to sleep on the following Monday or Tuesday. On the Sunday morning i woke to find blood all over my bedroom floor which I discovered was Patch who had been vomiting blood. I panicked so rang the first Emergency Vet that came up on Google however they quoted me £550 for a consultation and possible euthanasia. I did not know what to do as I knew Patch's Vet was closed for the weekend but I couldn't afford to pay £550 with having no regular income. I then suddenly remembered there was a 24hr Emergency Vet in Chorley which was also run by Medivet so I rang them to enquire how much they would charge for a cat euthanasia, they quoted me £163 without cremation or Casket so i asked if they could fit him in anytime on the Sunday and told to bring him in an hours time. The receptionist at Hillcrest was so nice and full of empathy for me, she advised that it could be Patch's tumour that may have ruptured which had then caused the bleeding. On arrival at Hillcrest Animal Hospital the receptionist greeted me at the door and then I only had to wait about 5 mins before I was called in by the Vet, he then talked me through the procedure of euthanasia and asked me to sign a consent form to proceed. Patch was then taken away to have a catheter inserted, then returned to receive the injection, i kissed and stroked my beloved Patch who then passed peacefully with no pain. I wish to thank Hillcrest Animal Hospital, Chorley for all their help and especially to the very kind receptionist. I was quoted £163 for the service which is what I paid, this is what I expected to pay for a cat euthanasia but it was fantastic value considering it was a Sunday service. I opted to bring Patch home and bury him in his favourite spot at the bottom of my garden so i didn't need to pay any extra for a Cremation or Casket, these extras are what increase the cost. A week later I received a sympathy card from the staff at Hillcrest and Medivet which I thought was especially thoughtful and a nice personal touch. Thankyou so much for that, I was very touched by it. There are a few negative reviews for Hillcrest Animal Hospital which i cannot comment on however i found that they are an excellent run establishment, excellent receptionist who gives you the time of day on the phone and the prices are probably what you expect to pay. 100% recommended. Thankyou.

Feel incredibly let down by this vets that I have attended with my pets for years. We were given misleading information by the veterinary nurse and completely overcharged more than 3 times the amount we were originally quoted. After sending a formal complaint in writing as per their complaints policy I was sent a very patronising response and they took no resposibility. Will NOT be returning.

Exceptional vets. Staff are always welcoming and polite. The vets go above and beyond to help with any issues your pet has. Never have any issues trying to book in and always in and out on time. 5*

We took our Lhasapoo Oscar into Hillcrest as he was very poorly. Within 24 hrs he'd completely turned around. Can't thank the staff enough. BIG Thank you x

Only place in the local area where I could buy specialist dietary cat food I needed

Called today for emergency advice about my cat. Lovely friendly staff on the phone who advised up front about the emergency consultation fee(as it's weekend). Told me to come straight down. Saw a lovely vet called Pablo who gave my boy a thorough examination and, after advice and meds, I was able to bring him home (not as serious as i feared). Faultless...and my cat went to him after he'd finished checking him over. Can't recommend enough for the care provided. Thank you.

Superb… attentive and listened to my concerns for my little pooch. Absolute 10 out of 10…. Customer service top of the table and all staff are superb, professional, knowledgeable and just fabulous 🤩😍

Gently talked me through what I needed to do on losing a pet on a Sunday morning