Medivet Rugby Hillmorton

Great helpful staff. Worked with another practice for major surgery- it was a 50 mile round trip but staff at both practices were great with my dog and very helpful in dealing with my (unhelpful) Insurers.

Great staff with passion in what they do! Our little George is always excited to take a trip to the vet! :)

I cannot praise our vet surgery enough. Yesterday our naughty pooch stole half a bunch of grapes. We were seen immediately (within 10-15 mins of the feast!) and it was sorted. Could have been such a different outcome- thank you!!!

Brilliant staff, great vet care.

Well I had to have my best dog put to sleep. They handled it extremely well despite me being extremely upset. Professional and really kind people. I would recommend them for any animal related issues. I've been going there a long time and they are always the best of the best. Thanks for being good people.

Best place for pets

Fantastic vet surgery. All the staff are real animal-lovers and devote a lot of time to giving your pets love and attention (particularly the vet nurses), including my very poorly kitten who had to have a couple of inpatient stays before he was even 5 months old. This made leaving him there much more bearable. It is common to see a different vet each time, however this is no bad thing as the vets keep excellent notes and it means you can always get an appointment on the same day, often within an hour if necessary. They are open very early and late on weekdays and even until 4pm on Saturdays which has been useful for me in emergencies, but they also have a new out of hours service which I believe is a real asset to the surgery and a positive change, based out of the Medivet Feldon surgery in Leamington. The staff there are equally as knowledgeable and understanding, if not more so, and they go above and beyond to get your pet well again. The night nurses in Leamington spent a lot of time caring for and giving affection to my sick kitten overnight at his most poorliest for which I was very grateful. With all treatments you are kept informed of cost, and the pros, cons and risks are always explained. As my kitten was not insured, after his condition worsened I was not able to continue the recommended treatment for financial reasons but they were able to suggest riskier but cheaper alternatives and informed me of the possible outcomes. I was ready to give up on my poorly pet and had said my goodbyes, but Simon convinced me to wait a day or two longer before putting him to sleep whilst we waited for one final treatment to work. When my kitten pulled through I was so grateful for this advice. Claudia and Clare were also amazing. The vet nurses also always ask after my kitten every time I go in, which is really thoughtful. I have always been kept informed of status changes and updates for my pets by phone during inpatient stays for both emergencies and routine neutering which has been really reassuring. Often quick follow up appointments have also not been charged for, which shows that the staff just want the best for your pet. The waiting room also has a cat friendly area which is much appreciated by my cats when there are nosey and/or noisy dogs in the surgery.

Very kind and helpful

Very friendly staff. Totally pet focused