Medivet Shawbirch

Always courteous and polite. Very efficient care received. Always feel staff are totally focused on us and our cats (unlike other practices in the area where it feels like a cattle market)

I truthfully couldn’t recommend highly enough! Not only are the team fantastic with my dogs, they’re so courteous, warm and professional. Top drawer! My boy attended puppy parties, hosted but Shophie Byrne, and absolutely loves attending the practice. My Blue staffy has complex needs: he has had two ops on right back leg and he also has allergies; treated with a maintainable jab, monthly. We do require veterinary assistance, regularly. We also have a rescue staffy pup who, so far, enjoys good health, but has been spayed. Two weeks ago, we had an emergency and my husband was rushed, from GP surgery via ambulance, to hospital. I had to take some belongings to him and had my blue boy with me. When he saw his “dad” he wouldn’t move and was crying, I had no idea how I was going to get him home. He just refused to move. As he’s 28kg and built like a tank, I was in trouble. As we were only over the road from Medivet Shawbirch, I had an idea. I was able to coax him across the road. Once outside the vets, he was really eager to get inside! Georgia came to the door and she and Eliza were happy to let him in. I looked through the door to see them playing with my boy on the floor. This made what was an extremely distressing and worrying situation so much easier to cope with. They kept him until my husband was on the way to hospital, then brought him out to me. As he’d been distracted and kept occupied, I was then able to walk him home! Both Georgia and Eliza were absolutely lovely and offered to keep him for longer! My husband was in hospital for a few days, very unwell, but is now fully recovered. The relationship between veterinary staff and owners of pets is paramount in terms of establishing trust and peace of mind. The team is outstanding and my blue staffy boy is always most eager to attend the surgery. I know both he and my rescue staffy are in great hands! Thanks so much!

Fantastic team. Last week, my husband was rushed to hospital, by ambulance from Shawbirch medical centre. I don’t drive but had to take him clothes etc. I had my blue staffy boy with me. Sheba my husband turned to leave, my boy began to cry and refused to move. I was upset and was stuck, being unable to coax him home. As we were opposite Medivet, and my boy loves to attend, I managed to wrestle him to the door. Georgia and Eliza were amazing! They took him inside and played with him for 10 minutes. By the time they brought him back out to me, he was no longer looking for my husband and I was able to get him home. I believe that attending puppy parties, run by Sophie, gave my boy a really positive introduction to the practise and he loves attending even though he has needed invasive procedures and surgery. At a very difficult time for my family, Eliza and Georgia, made the experience so much easier to deal with. My husband has fully recovered and is back at home. A massive thank you to the team at Shawbirch.