Medivet Southwark

Short read: Giuseppe and the medivet team saved our very old dog’s life in a medical emergency with no prior appointment, in the most professional, empathetic and ethical way possible. We’re so grateful. Long read: First thing in the morning I walked in with a very very sick 13.5 year old dog and no appointment. Thankfully there was a cancellation within 10 minutes of us arriving. Giuseppe was so thorough. He said our dog was presenting with clinical signs of possible pyometra. She wasn’t eating, walking, she had a fever and she was in tact. He considered absolutely everything in addition. Our dog had mammary tumours, another large lump on her abdomen, a collapsed trachea, and had been diagnosed with kidney disease earlier in the year. Surgery was the only viable option but also posed a big risk at her age. After finishing the rest of his consultations our dog was scanned and xrayed. The X-ray ruled out further internal tumours but the scan confirmed pyometra. Giuseppe said if we wanted to operate he could do it right away, or we could give antibiotics and wait until tomorrow so we had a little time to think about it. He did everything possible to bring the cost down, including using blood results from a vet we had seen the day before and not repeating them. I was happy for him to repeat them if needed but he insisted. We decided to go ahead immediately, this was a difficult decision. I knew this could be the last time we saw our dog alive but waiting until the next day didn’t make sense knowing how much she was in pain. Giuseppe also said he would try to take off the larger lump on our dog if he had enough skin. By the evening the surgery had been successful, and the good news was the larger lump was a hernia and not cancer. We went in for the final appointment of the evening at 6:45, she was recovering, albeit slowly, but we decided to keep her in overnight at Camberwell. Giuseppe gave us so much time to make the decision, leaving me alone with her to see how she was, he gave me chance to try to stimulate and walk her. The next day he visited her first thing at Camberwell before his consultations at Southwark, calling me in the morning for an update. We kept her in until the afternoon, and by then she was vibrant again. Every single member of the team was kind, reassuring, respectful and professional throughout. You could sense the relief in the room when I collected her. She still has a lot of recovering to do, but she’s already trying to jump around and looking for cuddles and tummy rubs again. Thank you Medivet Southwark

Excellent Vet and staff Made me and my XL Bully feel so welcome made a big fuss of him which he so deserves . Would recommend Grange Road Medivets to All .

Great experience: Friendly atmosphere, helpful reception staff, the vet took the time to answer all my additional questions, and great appointment care during the appointment and follow up calls. I would strongly recommend.