Medivet Thorpe St Andrew

01603 434494

4.8 /5
46 reviews

40 St William Way, Thorpe St Andrew, Norwich, NR7 0AP

Get Directions

Main entrance at the front of the practice. Private car park for clients at the front of the practice.

Mon  -  Open Now
Tue  -  Open Now
Wed  -  Open Now
Thu  -  Open Now
Fri  -  Open Now
Sat  -  Open Now

Given the current Covid-19 situation, there may be changes to our opening hours. Please call us before visiting the practice.

Mon  -   - 
Tue  -   - 
Wed  -   - 
Thu  -   - 
Fri  -   - 
Sat  - 

Given the current Covid-19 situation, there may be changes to our opening hours. Please call us before visiting the practice.

Nearest 24 Hour Emergency Practice

Norwich Night Vet (Taverham Vets)

01603 867330

Fir Covert Road, Taverham, Norwich, NR8 6HT

Symptom Checker

If you’re not sure whether your pet needs to see a vet, our quick and easy Symptom Checker can help. Answer a few simple questions about the signs of illness your pet is displaying and the checker will advise whether a trip to the vet is necessary and how urgently that specialist care should be given.

  • Your vet in Thorpe St Andrew

    Our experienced team in Norwich – led by Veterinary Surgeon Gerhard Retief – is pleased to welcome you to our veterinary practice. Our clients trust us to care for their pets as if they were members of our own family, which is why we offer a wide range of services and facilities to provide exceptional care.

    RCVS Small Animal Practice Accreditation Logo

Practice facilities

  • Garden
  • Disability Friendly
  • Free Client Parking

Meet the team

Gerhard Retief

Partner and Veterinary Surgeon

Eva Markstein

Veterinary Surgeon

Ioannis Kafkias

Veterinary Surgeon

Linzi Cheung

Head Veterinary Nurse

Lydia Smith

Veterinary Nurse

Rachel Leightley

Student Veterinary Nurse

Sian Compton

Patient Care Assistant

Georgia Cosham

Patient Care Assistant

Colette Vaissiere

Client Care Assistant

Reviews

4.8 /5
46 reviews
Leave a Review
Facebook
5.0/5
Jul 3, 2020
Facebook Medivet Thorpe St Andrew Verified User
Simple... Your staff are all so friendly and helpful. The Thorpe Medivet team are the tops!
Google
5.0/5
Jun 23, 2020
Google Medivet Thorpe St Andrew Verified User
Staff were very friendly and helpful. All questions were explained and answered. Felt very happy about my experience.
Facebook
5.0/5
Jun 16, 2020
Facebook Medivet Thorpe St Andrew Verified User
Our x2 dogs visited the vets for routine annual vaccinations & their six month health check on Monday afternoon. With the new COVID-19 pandemic precautions We were met outside & the dogs were pleased to see the vet nurse. Our dog Pippa was due to be seen first & was reluctant to go in to the surgery by herself, so the nurse took both dogs in together. We waited outside in the sunshine & both dogs bounced happily out. We were filled in on the outcome of their health checks by the vet & nurse. We were also given the next six months flee & worm medication for both dogs. It’s was a very pleasant, professional trip to the Norwich vet branch & the preventative COVID-19 precautions set in place worked extremely well. Thank you Jane Allman 🐶🐶
Facebook
5.0/5
Mar 25, 2020
Facebook Medivet Thorpe St Andrew Verified User
Yanis is the best vet I’ve ever met in my life so caring and kind and very considerate of my animals
Facebook
5.0/5
Dec 12, 2019
Facebook Medivet Thorpe St Andrew Verified User
Very impressed with all aspects of the service / practice. Would definitely recommend. Best practice I've been to. Professional, friendly, nice atmosphere, thorough and treated my pet with the highest respect (he felt at home within minutes lol). Would definitely recommend health plan sign up, great value for money. Thank you to staff at Medivet Thorpe St Andrew.
Facebook
5.0/5
Nov 29, 2019
Facebook Medivet Thorpe St Andrew Verified User
Thanks for today. Turned out to be superficial wound, my dog was bitten by another on her walk. Called in and they said bring her in straight away. They washed wound and made big fuss of pooch and only charged for the antiseptic wash. Lovely staff from reception, nurses and vets.
Facebook
5.0/5
Oct 16, 2019
Facebook Medivet Thorpe St Andrew Verified User
The vets and staff are very nice and happy and they make you feel welcome my dog was at ease with the staff and the vet.
Google
5.0/5
Oct 3, 2019
Google Medivet Thorpe St Andrew Verified User
This is an excellent practice with fantastic kind, caring and very well trained Staff. As previously stated in my review earlier this year, Gerhard is a very highly experienced and skilled Vet and knows all his regular patients needs and requirements and even their names! You never feel you are just another patient at this practice, you and your animal, in my case, a Dog, feel you are getting the very best in care! This practice is, by far, the best I have ever been to! My dog Dave, actually gets excited when he gets there and loves going! Thank you to everyone at this practice! I would never go anywhere else! Exceptional service, kind, caring and attentive staff, and Gerhard in particular, is a very highly skilled and talented Vet!! In 35 years of owning dogs and living in other areas, this practice is, by far, the best I have been too - I have, and will continue to tell everyone how wonderful they are! Thank you to all but especially to Rachel and Gerhard who took a personal interest in looking after my dog, Dave who had an op this week and also a special thank you to Claire and Natalie on his post op check up. Fabulous service, thank you so much from me and Dave! xx🐾
Facebook
5.0/5
Oct 1, 2019
Facebook Medivet Thorpe St Andrew Verified User
There for the routine stuff as well as the emergencies. Caring and very supportive staff. Been with practice for a good number of years and would highly recommend them.
Facebook
5.0/5
Sep 13, 2019
Facebook Medivet Thorpe St Andrew Verified User
Excellent service every time. The staff are The best
Google
5.0/5
Aug 16, 2019
Google Medivet Thorpe St Andrew Verified User
The admin staff and veterinary nurses are always courteous and very helpful. The phones are answered promptly and calls are returned when promised. Gerhard and the other vets are thorough, patient and take the time to listen carefully. When the problem is unusual they make the effort to use outside resources to aid in making an accurate diagnosis. When things are really bad, they and all the staff are caring and helpful. Vet bills can be expensive, but I've never felt that I have been unfairly charged for what I have received. I don't think there is much more you could ask from your vet. One of my dogs and my cat were seen by Thorpe Veterinary Clinic from 2012, when I moved to Norfolk, until the end of their natural lives. My remaining dog, who started with Thorpe in 2012 at age 1 year will, I hope, continue to be under their care for the rest of her life. That is the highest recommendation I can give.
Facebook
5.0/5
Aug 16, 2019
Facebook Medivet Thorpe St Andrew Verified User
The admin staff and veterinary nurses are always courteous and very helpful. The phones are answered promptly and calls are returned when promised. Gerhard and the other vets are thorough, patient and take the time to listen carefully. When the problem is unusual they make the effort to use outside resources to aid in making an accurate diagnosis. When things are really bad, they and all the staff are caring and helpful. Vet bills can be expensive, but I've never felt that I have been unfairly charged for what I have received. I don't think there is much more you could ask from your vet. One of my dogs and my cat were seen by Thorpe Veterinary Clinic from 2012, when I moved to Norfolk, until the end of their natural lives. My remaining dog, who started with Thorpe in 2012 at age 1 year will, I hope, continue to be under their care for the rest of her life. That is the highest recommendation I can give.