Medivet Thorpe St Andrew

01603 434494

4.9 /5
97 reviews

40 St William Way, Thorpe St Andrew, Norwich, NR7 0AP

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Main entrance at the front of the practice. Private car park for clients at the front of the practice.

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Nearest 24 Hour Emergency Practice

Norwich Night Vet (Taverham Vets)

01603 867330

Fir Covert Road, Taverham, Norwich, NR8 6HT

  • Your vet in Thorpe St Andrew

    Our experienced team in Norwich – led by Veterinary Surgeon Gerhard Retief – is pleased to welcome you to our veterinary practice. Our clients trust us to care for their pets as if they were members of our own family, which is why we offer a wide range of services and facilities to provide exceptional care.

    RCVS Small Animal Practice Accreditation Logo

Practice facilities

  • Garden
  • Disability Friendly
  • Free Client Parking

Meet the team

Gerhard Retief

Partner and Veterinary Surgeon

Eva Markstein

Veterinary Surgeon

Ioannis Kafkias

Veterinary Surgeon

Linzi Cheung

Head Veterinary Nurse

Lydia Smith

Veterinary Nurse

Rachel Leightley

Student Veterinary Nurse

Sian Compton

Patient Care Assistant

Georgia Cosham

Patient Care Assistant

Reviews

4.9 /5
97 reviews
Leave a Review
Google
5.0/5
Oct 3, 2019
Google Medivet Thorpe St Andrew Verified User
This is an excellent practice with fantastic kind, caring and very well trained Staff. As previously stated in my review earlier this year, Gerhard is a very highly experienced and skilled Vet and knows all his regular patients needs and requirements and even their names! You never feel you are just another patient at this practice, you and your animal, in my case, a Dog, feel you are getting the very best in care! This practice is, by far, the best I have ever been to! My dog Dave, actually gets excited when he gets there and loves going! Thank you to everyone at this practice! I would never go anywhere else! Exceptional service, kind, caring and attentive staff, and Gerhard in particular, is a very highly skilled and talented Vet!! In 35 years of owning dogs and living in other areas, this practice is, by far, the best I have been too - I have, and will continue to tell everyone how wonderful they are! Thank you to all but especially to Rachel and Gerhard who took a personal interest in looking after my dog, Dave who had an op this week and also a special thank you to Claire and Natalie on his post op check up. Fabulous service, thank you so much from me and Dave! xx🐾
VetHelpDirect
5.0/5
Oct 3, 2019
VetHelpDirect Medivet Thorpe St Andrew Verified User
This is an excellent practice with fantastic kind, caring and very well trained Staff. Gerhard in particular, is a very highly experienced and skilled Vet and knows all his regular patients needs and requirements and even their names! You never feel you are just another patient at this practice, you and your animal, in my case, a Dog, feel you are getting the very best in care and in 35 of owning dogs and living in different parts of the Country, this practice is, by far, the best I have ever been to! My dog actually gets excited when he gets there and loves going! Thank you to everyone at this practice! I would never go anywhere else!
Facebook
5.0/5
Oct 1, 2019
Facebook Medivet Thorpe St Andrew Verified User
There for the routine stuff as well as the emergencies. Caring and very supportive staff. Been with practice for a good number of years and would highly recommend them.
VetHelpDirect
5.0/5
Sep 14, 2019
VetHelpDirect Medivet Thorpe St Andrew Verified User
The whole staff have been excellent at caring for our dog. Our dog was very unwell and the whole team genuinely went the extra mile to nurse her back to health.
Facebook
5.0/5
Sep 13, 2019
Facebook Medivet Thorpe St Andrew Verified User
Excellent service every time. The staff are The best
Facebook
5.0/5
Aug 16, 2019
Facebook Medivet Thorpe St Andrew Verified User
The admin staff and veterinary nurses are always courteous and very helpful. The phones are answered promptly and calls are returned when promised. Gerhard and the other vets are thorough, patient and take the time to listen carefully. When the problem is unusual they make the effort to use outside resources to aid in making an accurate diagnosis. When things are really bad, they and all the staff are caring and helpful. Vet bills can be expensive, but I've never felt that I have been unfairly charged for what I have received. I don't think there is much more you could ask from your vet. One of my dogs and my cat were seen by Thorpe Veterinary Clinic from 2012, when I moved to Norfolk, until the end of their natural lives. My remaining dog, who started with Thorpe in 2012 at age 1 year will, I hope, continue to be under their care for the rest of her life. That is the highest recommendation I can give.
Google
5.0/5
Aug 16, 2019
Google Medivet Thorpe St Andrew Verified User
The admin staff and veterinary nurses are always courteous and very helpful. The phones are answered promptly and calls are returned when promised. Gerhard and the other vets are thorough, patient and take the time to listen carefully. When the problem is unusual they make the effort to use outside resources to aid in making an accurate diagnosis. When things are really bad, they and all the staff are caring and helpful. Vet bills can be expensive, but I've never felt that I have been unfairly charged for what I have received. I don't think there is much more you could ask from your vet. One of my dogs and my cat were seen by Thorpe Veterinary Clinic from 2012, when I moved to Norfolk, until the end of their natural lives. My remaining dog, who started with Thorpe in 2012 at age 1 year will, I hope, continue to be under their care for the rest of her life. That is the highest recommendation I can give.
VetHelpDirect
5.0/5
Aug 16, 2019
VetHelpDirect Medivet Thorpe St Andrew Verified User
The admin staff and veterinary nurses are always courteous and very helpful. The phones are answered promptly and calls are returned when promised. Gerhard and the other vets are thorough, patient and take the time to listen carefully. When the problem is unusual they make the effort to use outside resources to aid in making an accurate diagnosis. When things are really bad, they and all the staff are caring and helpful. Vet bills can be expensive, but I've never felt that I have been unfairly charged for what I have received. I don't think there is much more you could ask from your vet. One of my dogs and my cat were seen by Thorpe Veterinary Clinic from 2012, when I moved to Norfolk, until the end of their natural lives. My remaining dog, who started with Thorpe in 2012 at age 1 year will, I hope, continue to be under their care for the rest of her life. That is the highest recommendation I can give.
Facebook
5.0/5
Aug 12, 2019
Facebook Medivet Thorpe St Andrew Verified User
Have been with Medivet for nearly seven years. I joined after we had moved to the area,my Lhasa was four years old,a lovely little boy.Anyway,he was taken ill.our vets turned themselves inside out trying to save Buddy but to no avail.Turned out it was an incurable lung disease.They did all they could with care and compassion and offered us a shoulder to cry on.Am still with them,have another Lhasa,.Thank you guys and gals,for everything.
Facebook
5.0/5
Aug 4, 2019
Facebook Medivet Thorpe St Andrew Verified User
We cannot speak highly enough of our vet Gerrard and all the team at Thorpe vets. They have been incredibly helpful and supportive throughout, taking first class care of Lucy and keeping us informed every step of the way. It means a lot to see our fluff baby happy again, without the cone, being able to enjoy life to the full. I thoroughly recommend them to anyone who’s pet is in need of a vet! Thank you! 😸😸😸
VetHelpDirect
5.0/5
Aug 1, 2019
VetHelpDirect Medivet Thorpe St Andrew Verified User
Fantastic vets, would highly recommend them
VetHelpDirect
5.0/5
Jul 5, 2019
VetHelpDirect Medivet Thorpe St Andrew Verified User
Vet Eva was absolutely brilliant giving excellent detailed advice on my kitten's umbilical hernia. Thank you