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24 Hour Emergency

Medivet Newcastle-under-Lyme

01782 711 800

4.3 /5
66 reviews

1 Hempstalls Lane, Newcastle, ST5 0SN

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01782 711 800

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Free client parking available.

We have social distancing guidelines for visiting our practice in place, to help keep our clients and staff safe from local outbreaks and self-isolation. The measures we have ensure that our team can continue to care for all your pet’s needs whenever you need us. Thank you for your understanding.

Mon  -  Open Now
Tue  -  Open Now
Wed  -  Open Now
Thu  -  Open Now
Fri  -  Open Now
Sat  -  Open Now  -  Open Now

Our opening hours may change due to Covid-19. Please call us to book an appointment.

Mon  - 
Tue  - 
Wed  - 
Thu  - 
Fri  - 
Sat  -   - 

Our opening hours may change due to Covid-19. Please call us to book an appointment.

Nearest 24 Hour Emergency Practice

Vets Now Stoke

01782 450 584

Lysander Road Meir Park, Meir Park, Stoke-on-Trent, ST3 7WD

Symptom Checker

If you’re not sure whether your pet needs to see a vet, our quick and easy Symptom Checker can help. Answer a few simple questions about the signs of illness your pet is displaying and the checker will advise whether a trip to the vet is necessary and how urgently that specialist care should be given.

  • Your vet in Newcaste-under-Lyme

    Discover a wide range of services delivered by a capable and compassionate team at Medivet Newcastle. Pets are our passion, which is why we're proud to consistently deliver exceptional care to every animal we see.

    We look forward to meeting you and helping your pet lead a healthy and happy life.

    RCVS Small Animal Practice Accreditation Logo

Practice facilities

  • Disability Friendly
  • Free Client Parking

Meet the team

Hannah Brooks

Lead Veterinary Surgeon

Hannah Brooks

Lead Veterinary Surgeon

.

Fiona Smith

Veterinary Surgeon

Fiona Smith

Veterinary Surgeon

.

Diana Stan

Veterinary Surgeon

Felicity Thursfield

Student Veterinary Nurse

Felicity Thursfield

Student Veterinary Nurse

.

Shannon Lonsdale

Patient Care Assistant

Shannon Lonsdale

Patient Care Assistant

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Anneliese Shaw

Head Veterinary Nurse

Anneliese Shaw

Head Veterinary Nurse

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Claire Keeling

Veterinary Nurse

Claire Keeling

Veterinary Nurse

I joined the practice in 1996, so I’m a familiar face to many of our clients. My work interests include radiography and anaesthesia. I also really enjoy mentoring the student nurses. Outside of work I spend most of my time caring for and riding my horse Zeus. I often compete in local events with him.

Services

As well as our in-house services at Medivet Newcastle-under-Lyme, you’ll also get access to all the services available across the entire Medivet group.

Reviews

4.3 /5
66 reviews
Leave a Review
Facebook
5.0/5
Aug 17, 2020
Facebook • Medivet Newcastle-under-Lyme - The Croft Veterinary Clinic • Verified User
As the former lead vet at Newcastle, I can whole heartedly recommend Newcastle and the team of veterinary professionals led by the new clinic director Hannah. Keep up the good work everyone ☺️👍🏻
Google
5.0/5
Aug 12, 2020
Google • Medivet Newcastle-under-Lyme - The Croft Veterinary Clinic • Verified User
Our cat has been unfortunately weezing and coughing and after taken her to The Croft to see Hannah's new team, our experience was tremendous! Hannah instantly knew that it was Asthma and got her into theatre for more tests that same day to confirm. The results came back very quick and her treatment started instantly. We are over the moon at how at ease she put our cat and us. Even under this pandemic it's amazing how painless The Croft made this situation feel. We strongly advise using this vets, their care for animals is amazing to see! Thank you The Croft!
Facebook
5.0/5
Aug 7, 2020
Facebook • Medivet Newcastle-under-Lyme - The Croft Veterinary Clinic • Verified User
I've been taking my cat Jack to see Hannah at Medivet for almost a year now. She was super helpful in diagnosing him with asthma and really patient with me being an over worried cat dad. Everyone at the practice is very friendly, I'd really like to thank everyone for looking after him and putting him at ease whenever he visits.
Google
5.0/5
Aug 4, 2020
Google • Medivet Newcastle-under-Lyme - The Croft Veterinary Clinic • Verified User
Having moved to Market Drayton a couple of years ago we have struggled to find a vet that we are happy with. On a friend's recommendation we decided to try Medivet (Newcastle under Lyme) even though its a 30 minute drive away when our animals' (1xdog, 2xcats) annual check-ups, vaccinations and dog's toenail clipping were due. The service received was really friendly and efficient (even with current restrictions/social distancing) and all of our furry family came home happy with how they were treated by the new Head Vet , Hannah Brookes and her lovely team. We shall certainly be returning as and when we need further veterinary care.
Facebook
5.0/5
Aug 3, 2020
Facebook • Medivet Newcastle-under-Lyme - The Croft Veterinary Clinic • Verified User
We visited for vaccinations for all our fur babies (2 cats and an elderly Labrador). The service was excellent and the lead vet Hannah Brooks was caring and efficient. I definitely recommend this vets to anyone
Google
5.0/5
May 13, 2020
Google • Medivet Newcastle-under-Lyme - The Croft Veterinary Clinic • Verified User
We sadly lost our beloved border collie Oscar on Saturday morning. Bianca and the team were so caring and showed an exemplary level of compassion and professionalism in equal amounts, second to non. They went above and beyond and we would gladly recommend this team to all. We have been coming to ‘ the Croft ‘ for over 15 years and have always had nothing but “good words” to say and once the time is right , we shall have another like Oscar and he will be coming to this practise. Thank you for all your kindness & support. Ian & Carole
Facebook
5.0/5
May 5, 2020
Facebook • Medivet Newcastle-under-Lyme - The Croft Veterinary Clinic • Verified User
Would highly recommend this practice. Im registered with the Stoke practice but had to bring Alfie in to Newcastle for a check. Absolutely fantastic, the lady he saw (I believe is Bianca?) was absolutely brilliant with him. Thank you to all the staff during this testing time.
Google
5.0/5
Mar 14, 2020
Google • Medivet Newcastle-under-Lyme - The Croft Veterinary Clinic • Verified User
I had to visit this Surgery on Saturday morning, which my family has been using since it was built, to Euthanaise my very poorly Elderly Friend, Buddy the Cat. I can't thank Anna and the team enough for making Buddy's last moments on Earth very Peaceful and Dignified. He wasn't stressed out in any way and passed away with out any problems. Which made it all the more bearable for me. I wouldn't hesitate to Recommend this Business to anyone who is looking for a top Veterinarian Practice which cares for its clients and their patients. I'm very saddened at some of the negative comments. When I eventually get another cat I will be registering it here for all its treatment.
Facebook
5.0/5
Mar 9, 2020
Facebook • Medivet Newcastle-under-Lyme - The Croft Veterinary Clinic • Verified User
I would like to thank all of your team for looking after and making a massive fuss of my Fletcher today .I have been coming to this vets since I was a girl so at least 35 years . I have always been happy with this vets I've never had a negative comment to say .a big well done for the hard work that you all do 💙
Facebook
5.0/5
Jan 11, 2020
Facebook • Medivet Newcastle-under-Lyme - The Croft Veterinary Clinic • Verified User
We’ve been coming to MediVet (it’s still the Croft to us!) for yrs - the staff we have dealt with have been amazing. Always helpful and so knowledgable. Most recently they have removed a tumor from our dog - and it was their fast response and amazing surgery that has given us a positive outcome and hopefully our 4 legged family member for a few more years. I’d highly recommend them to anyone. As you can see - even post surgery and still with stitches, Buster is always eager to go in and see them all!
Facebook
5.0/5
Nov 4, 2019
Facebook • Medivet Newcastle-under-Lyme - The Croft Veterinary Clinic • Verified User
Highly recommended vets.... they've helped look after all of our pets and genuinely love looking after animals. Taken our new addition Eric for his microchip today. Subscribing to the Medivet plan for peace of mind - very happy with the service!
Facebook
5.0/5
Sep 19, 2019
Facebook • Medivet Newcastle-under-Lyme - The Croft Veterinary Clinic • Verified User
Took my African Pygmy hedgehog sponge just to get checked over to make sure everything was fine, the vet was lovely and really knowledgable on what I needed to do, great atmosphere and great reception staff, would never go anywhere else! :)

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